Agreement to terms
By creating an account or using Closer, you agree to these Terms of Service. If you do not agree, do not use the service. These terms apply to all users, including managers and field representatives.
The service
Closer is a lead tracking and job management application for roofing and construction companies, operated by Driftwood Designs Collective, LLC ("Company," "we," "us"). We reserve the right to modify, suspend, or discontinue the service at any time with reasonable notice to active subscribers.
Accounts and access
You are responsible for maintaining the security of your account credentials. You must not share login credentials or allow unauthorized access. You agree to notify us immediately at hello@closerconstruction.com if you suspect unauthorized use of your account.
Company accounts (manager accounts) are responsible for the actions of all users they invite to their workspace.
Acceptable use
You agree not to use Closer to:
- Store or transmit unlawful, harmful, or fraudulent content
- Violate any applicable laws or regulations, including privacy laws
- Interfere with the service or other users' access
- Attempt to reverse-engineer or copy the software
- Misrepresent your identity or your organization
Subscription and payment
Closer is offered on a subscription basis. Subscription fees are billed monthly in advance. You may cancel at any time; cancellation takes effect at the end of the current billing period. We do not provide refunds for unused portions of a subscription term, except where required by law.
Founding customer pricing, where offered, is locked for the duration of your active subscription. Pricing for new subscriptions may change with 30 days' notice.
Your data
You retain ownership of all lead, customer, and job data you enter into Closer. We do not claim ownership of your data. Our use of your data is governed by our Privacy Policy. Upon account termination, you may request an export of your data within 30 days.
Limitation of liability
To the maximum extent permitted by law, Closer and Driftwood Designs Collective, LLC are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability to you for any claim is limited to the amount you paid us in the 12 months prior to the claim.
Disclaimer of warranties
The service is provided "as is" without warranty of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of security vulnerabilities. We will make reasonable efforts to maintain uptime and security.
Termination
We may suspend or terminate your account if you violate these terms, fail to pay, or engage in activity we determine to be harmful to the service or other users. You may terminate your account at any time by contacting us or canceling via the app settings.
Governing law
These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Duval County, Florida.
Changes to these terms
We may update these terms from time to time. Material changes will be communicated by email to active account holders at least 14 days before taking effect. Continued use of the service after changes constitutes acceptance.
Contact
Questions about these terms? Email hello@closerconstruction.com.